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Hotel staffs were very helpful and nice. Greet you will a lovely smile and of course "Holla!" they were very helpful. we booked some sight seeing and cabs at the reception, my 2yr old had fun and couldn't wait to go to the restaurant, she looked forward to seeing all the staff. Very professional and hardworking. Now about the hotel - It was nice but could be better. The check in process was super easy and we got to check in way earlier and we deeply appreciated that... sadly we got the room 433* wont say much, but you don't want that room.. one thing i would say is if you don't ask you don't receive... we asked for a different room and they switch us, from then we did begin to enjoy our stay. The rooms are nice but I've slept in comfier beds... but no complaint. The view is beautiful and the sound of the beach at night, very soothing. I must applaud the chef - would have tipped really big if i could afford it... All meals i had were delicious and fresh. nice variety. i cant fault the meals at all. they have themed dinners for Tuesday, Friday and Saturday and they were nice. My whole family loved it. Nice choice of wine and beverages as well. All inclusive was worth it for me. we ate every time we wanted, my kids were never hungry. i loved the nachos at the bar. you can get nice variety of food at the bar, including pizza, burger, chips and many more... the drinks were great too.3 drinks max though, but to me that was sufficient. you also get a midnight snack at the restaurant... try not to get fat..lol. Hotel had entertainment but i missed most of it as no internet down there...lol. i couldn't stay as I wanted the wifi.my daughter enjoyed the finger painting, drawing and night discos... it was overall a pleasant stay, they just need better cleaning staff and wifi and it would be just perfect.

End of season entertainment very poor , kids disco and poor quiz but price wasn’t reduced due to end of season. Bar staff rude and chef in pool bar would ignore you if you was English

Cant complain about a think. Price excellent, room excelled expectations with a great balcony and view, staff cant fault and went out of their way to make your stay even better. Wouldn't hesitate to book again 10/10